How to Access Services

Persons who live in Cumberland County in need of assistance in obtaining services due to a Mental Health, Developmental Disability or Substance Abuse diagnosis can call (910) 424-HOPE (4673) for information and referral. If you are outside of the Cumberland County area you call the Screening Triage Referral 24 hour toll free Help Line at 1-877-223-4617. TTY users, please use Relay North Carolina by dialing 711 or 1-800-735-2962 TTY.

Cumberland County Mental Health Center provides the following treatment services:

Psychiatric Services for Children, Adolescents and Adults

Psychiatric Services are comprised of psychiatrists, physician assistants, licensed clinicians, care coordinators and nurses who provide evaluation and treatment at the following locations:

Bradford Avenue Center – (located at 109 Bradford Avenue, Fayetteville, NC 28301) -Provides psychiatric services, counseling and care coordination services for adults with Mental Health, Developmental Disabilities or Substance abuse diagnoses.

Child and Youth Center – Provides psychiatric services, counseling and care coordination for children, adolescents, and their families who are experiencing difficulty related to Mental Health, Developmental Disability or Substance Abuse diagnoses. These services are located at 711 Executive Place, Fayetteville, NC 28305 and can be reached by calling 9100-323-2311. Other services provided through this location include:

Juvenile Court Outreach (JCO)

JCO (located at 711 Executive Place) is a partnership with the Department of Juvenile Justice that includes multi-disciplinary staff of mental health professionals that provides a community-based continuum of comprehensive mental health intervention and preventive services for juvenile court referred youth of Cumberland County. The program operates within the context of the system of care principles for child and family services. We utilize solution focused-cognitive behavior, reality, and functional family focused methodologies to assist with problem solving, crisis intervention, management and prevention skills. Services include screening, assessment and referral, evaluations, home/office/community based treatment for identified youth and family, responsible behavior management/anger management groups, sex offender clinical services, parenting, community education and training, case consultation and collaboration and linkage to other community services. The program provides services 24 hours a day, 7 days a week.

Smart Start Early Intervention Team for Mental Health Service

The Early Intervention Team(located at 711 Executive Place)  is a service provided to families and children from birth to age five and not yet in kindergarten, with behavioral/emotional symptoms or at risk for developing an emotional or behavioral problem. Children are identified due to early symptoms which may be affecting their social/emotional development. Services include: needs assessments; developmental screenings; behavior management training; parenting education; counseling services; care management services; and community outreach. Services are provided in an office setting or in the family’s home, in the child’s daycare or preschool, and other community agencies. The Early Intervention Team is funded by Smart Start through the Partnership for Children of Cumberland County.